Professional Scrum with User Experience

The Professional Scrum with User Experience course (PSU) is 2 days of hands-on training for teams interested in integrating modern UX practices in their workflow inside the Scrum framework.


Schedule a Class

We offer Professional Scrum with User Experience training to organizations looking to integrate modern UX practices. Private training allows us to cater to the needs of your organization and can be held at your location or at an offsite facility.

Who Should Attend Professional Scrum with User Experience Training?

The Professional Scrum with User Experience course is for everyone who works on a product team and is interested in modern UX practices that are compatible with Scrum.

Why Attend Agile Training with Responsive Advisors?

Our instructors have broad backgrounds in technology and deep experience with applying Agile practices and Scrum as developers, Scrum Masters, and Agile consultants. They draw on that experience in the classroom to ensure students not only understand Agile principles and Scrum but also how to pragmatically apply them.

We teach Professional Scrum

We teach Scrum with a focus on how to apply it effectively in your context to get the best results. We don't want students to just pass an exam - we want to equip them to practice Professional Scrum.

Get certified

We help you become certified as a Scrum Professional by providing a free attempt at an industry-recognized certification from, the home of Scrum. Plus if you take the certification assessment within 14 days of attending one of our courses and do not pass, you will get a free second attempt.

We explore the whys

Attendees frequently tell us Scrum "makes sense now" after they have been in one of our courses. We explain the whys behind Scrum so you'll be better equipped to practice it.

Course Objectives

  • Understand how cross functional Scrum Teams can include UX specialists
  • Learn to account for, manage, prioritize and include UX work in the Product Backlog
  • Explore how to balance discovery and delivery within a Scrum Team
  • Know how Scrum Teams create customer feedback loops within a Sprint
  • Ensure customer insight is included in Scrum events and decision-making
  • Communicate the Definition of “Done” in a world of continuous learning

What You'll Learn

  • Scrum with UX enhances continuous learning
  • Framing work as problems to solve
  • Outcomes over outputs
  • Managing UX work in Scrum
  • Focus on users
  • Experimentation

Professional Scrum Certification

Every attendee of our Professional Scrum with User Experience course receives a free attempt at the Professional Scrum with User Experience I (PSU I) from With a passing score of 85% or above, attendees will become PSU I certified.

Certification Retake Policy

Attendees that take the PSU I certification assessment within two weeks of attending training and do not pass will receive one free additional attempt at passing the PSU I certification assessment. Learn more about the assessment retake policy.

Project Management Institute (PMI) PDU Credit

Attendees of our Professional Scrum with User Experience class are able to claim 14 PDUs with the Project Management Institute (PMI). These credits are earned from attending the course and not for passing the PSU I certification assessment.


Our trainers are Professional Scrum Trainers, ensuring you'll receive the most up-to-date and accurate picture of what Scrum is and how it can be applied to enable business agility. Professional Training Network Member

Responsive Advisors is a proud member of's Professional Training Network (PTN).